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Trouble-shooting problems

You need to be running Internet Explorer 4.0 or later. Netscape does not support ActiveX controls.

Most problems can be traced to security settings.

  • From IE, select Tools/Internet Options...
  • Select the "Security" tab.
  • Where it says "Zone" choose "Trusted Sites Zone"
  • Press the "Add Sites" button.
  • Uncheck the checkbox that says "Require Server Verification"
  • Add the following URL by typing in the address and pressing the "Add" button.
    http://www.texas1320.com
  • Press the OK button.
  • Now, with Trusted Sites chosen, press the "Custom" option at the bottom of the dialog box and press the "Settings" button.
  • Verify that all of the items related to ActiveX controls are set to either Prompt or Enable. Prompt is safer so try that first, but I have seen instances where Enable is required for some reason. There is also an item for "Active Scripting" that I have set to "Enable"
  • Press OK and return to the site and give it a try.